We been doing business with Kenvox for a dozen years and have found them to be a great partner in manufacturing our Biological Signaling Substrate Material.  They have produced 100’s of thousands of products for us in a professional manner with the high quality we insist on.  Dealing internationally with China can be difficult language wise and we have never had... an issue with misunderstandings with Kenvox.

We would highly recommend Kenvox for products that fit their expertise.

As far as feedback on performance: 

· Your team is very strong in managing projects including all of the small details that I don’t notice

· Your engineers do a fantastic job of thinking through our problems and turning them into effective solutions

· I really appreciated the quality control videos like the one where you compressed the peanuts with weight ...and then punctured it to test its propensity to burst – that gave me a lot of confidence in the quality

· I really appreciated when you let me know that some of the bones had small marks from stacking – it helped me to anticipate future problems and I really appreciated that transparency.  We really value that.  I also appreciated that you came up with a solution to fix the problem 

· Your project management is very very strong and you make it very easy to keep track of everything especially because I have a hard time keeping track of everything myself

· You are always fair on pricing and try to negotiate the best price with ancillary suppliers for boxes, packaging, etc.  

· Overall we feel fortunate to have Kenvox as our partner!

Our team really appreciates the experience of cooperation with Kenvox Team. The communication with Sam is always very effective and professional. Thank you very much for bringing this perfect experience.